Terms & Conditions

Terms and Conditions (Latest update 4/2024.)

Introduction

These Terms and Conditions ("Terms") govern your relationship with the www.leftpoint.com website (the "Service") operated by Tailor Crafted LLP ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

 

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

Availability, Errors, and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms.

If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

 

Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness. By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights.

You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms. You represent and warrant that:

(i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

 

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

 

Shipping and Delivery

Shipping Methods and Delivery Times:

We utilize DHL for shipping, which typically delivers within 5-7 business days.

Shipping Costs and Fees:

  • We ship orders via DHL, with delivery typically occurring within 5-7 business days.
  • Shipping costs are calculated based on the weight of the package and the destination address.
  • Customers have the option to select different shipping methods based on their preferences and urgency.

Responsibilities in Case of Delays, Lost Packages, or Damages During Shipping:

  • While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions or postal service disruptions.
  • Responsibility for lost packages or significant delays beyond the estimated delivery time lies with the shipping carrier (USPS). Customers are encouraged to contact USPS directly for assistance in such cases.
  • Damages that occur during shipping are rare but possible. We recommend inspecting packages upon delivery and contacting USPS immediately if any damages are observed. They will provide guidance on filing a claim for reimbursement or replacement.

 

Initiating a Return or Requesting a Refund

If you need to initiate a return or request a refund, please follow these steps:

  1. Contact Us: Reach out to our customer support team directly via email or phone. Our representatives will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.
  2. Obtain RMA Number: Once you've contacted us, we will issue you an RMA number. This number is essential for processing your return efficiently.
  3. Package the Item: Securely package the item(s) you wish to return, ensuring they are in their original condition with all tags attached.
  4. Include RMA Number: Clearly write the RMA number on the outside of the package. This helps us identify and process your return promptly upon receipt.
  5. Ship the Item: Ship the package to the address provided by our customer support team. We recommend using a trackable shipping service to ensure safe and reliable delivery.
  6. Await Inspection: Once we receive the returned item(s), our team will inspect them to ensure they meet our return eligibility criteria.
  7. Refund Process: If the returned item(s) meet our criteria, we will process your refund accordingly. Refunds are typically issued to the original payment method within 7-10 business days after the inspection is completed.

 

Privacy Policy

Collection and Use of Information:

We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or register an account on our website. This information is used to process your orders, communicate with you, and provide a personalized shopping experience. Additionally, we may collect non-personal information, such as your IP address, browser type, and device information, to improve our website's functionality and enhance your browsing experience.

Data Protection:

At Tailor Crafted, we employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. Our website is secured using SSL encryption technology, and we regularly update our security protocols to ensure the highest level of protection.

 

Purpose of Data Collection:

The information we collect is used solely for the purpose of fulfilling your orders, providing customer support, and improving our products and services. We do not sell, trade, or rent your personal information to third parties for marketing or advertising purposes.

 

Sharing with Third Parties

We may share your personal information with trusted third-party service providers, such as shipping companies and payment processors, to facilitate order fulfillment and payment processing. These third parties are required to adhere to strict confidentiality and data protection standards.

 

Opt-Out and Data Deletion:

At Tailor Crafted, we respect your right to control your personal information. You have the right to opt-out of certain data collection practices, request the deletion of your personal information from our records, and instruct us not to share your information with third parties for marketing purposes. To opt-out, request data deletion, or specify your preferences regarding information sharing, please contact our customer support team at [contact email or phone number].

 

Updates to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be reflected on this page, and we encourage you to review it periodically. By using our website or services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us for further assistance.

 

Customer Support

At Tailor Crafted, we are committed to providing exceptional customer support to address any inquiries or concerns you may have. Here's how you can reach our support team:

 

Contact Channels:

Email: info@leftpoint.us

Response Times and Availability:

Our customer support team is available to assist you during regular business hours, Monday through Friday, from 9:00 AM to 5:00 PM (EST).

We strive to respond to all customer inquiries within 24-48 hours of receipt during business days. Please note that responses may be delayed during weekends and holidays.

For urgent matters or immediate assistance, please call our customer support hotline at +1 315 6365 201 . Our dedicated team is here to ensure your satisfaction and address any questions or issues promptly.

 

Dispute Resolution

At Tailor Crafted, we prioritize customer satisfaction and aim to resolve any disputes efficiently and amicably. Here's our approach to resolving disputes:

Process for Resolving Disputes:

In the event of a dispute, we encourage customers to contact our customer support team first at [insert contact information] to address any concerns or issues. Our team will work diligently to understand the nature of the dispute and strive to find a mutually beneficial resolution. If the dispute cannot be resolved through direct communication, we may suggest alternative dispute resolution methods such as arbitration or mediation.

 

Governing Law and Jurisdiction

Any legal disputes arising from the use of our services or products shall be governed by the laws of the United States, specifically the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to our services or products shall be instituted in the courts of [insert jurisdiction], and customers hereby consent to the exclusive jurisdiction and venue of such courts. At Tailor Crafted, we are committed to addressing disputes promptly and fairly, ensuring the best possible outcome for all parties involved.

 

Product Liability

At Tailor Crafted, we prioritize the safety and satisfaction of our customers. Here's how we address product liability:

 

Limitations of Liability:

While we strive to deliver high-quality products, we cannot guarantee that they will be free from defects or damages. Tailor Crafted shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of our products. Customers are advised to use our products responsibly and in accordance with any provided instructions or guidelines.

Warnings and Disclaimers:

Some of our products may pose inherent risks, especially if not used properly. Customers are urged to read all product warnings and instructions carefully before use. Tailor Crafted disclaims any liability for injuries, damages, or losses resulting from the misuse or improper handling of our products. It is the responsibility of the customer to ensure that products are used in a safe and appropriate manner, especially in the case of items intended for children or those with special needs.

By providing clear limitations of liability and appropriate warnings, Tailor Crafted aims to promote safe and responsible usage of our products while minimizing risks to consumers.

 

Intellectual Property Rights

At Tailor Crafted, we take the protection of our intellectual property seriously. Here's how we safeguard our brand:

Rights and Protections:

Tailor Crafted holds exclusive rights to all intellectual property associated with our brand, including trademarks, copyrights, and patents. Our brand name, Tailor Crafted, and logo are registered trademarks, protected under applicable laws. Any unauthorized use or reproduction of these trademarks is strictly prohibited.

 

 

Prohibition of Unauthorized Use:

We strictly prohibit the unauthorized use, reproduction, or modification of our intellectual property, including but not limited to our brand name, logo, and any associated imagery or content. Any infringement of our intellectual property rights will be pursued vigorously through legal channels. Our legal team is committed to taking appropriate action against infringers to protect our brand's integrity and reputation.

By enforcing these measures, Tailor Crafted aims to maintain the integrity and exclusivity of our brand identity while safeguarding against unauthorized use or exploitation of our intellectual property.

 

Accessibility

Tailor Crafted is committed to ensuring accessibility for all individuals, including those with disabilities. Here's how we prioritize accessibility:

Compliance with ADA Standards:

Our website and services comply with the accessibility standards outlined in the Americans with Disabilities Act (ADA) to ensure equal access and usability for everyone. By adhering to ADA standards, Tailor Crafted aims to provide an accessible online environment for all users, regardless of their abilities.

 

Updates to Terms and Conditions

At Tailor Crafted, we reserve the right to update information, products, and services, including our Terms and Conditions, to better serve our customers and improve our offerings. Here's what you need to know about updates:

 

Notification of Changes:

We will notify customers of any changes to our Terms and Conditions through prominent notices on our website or via email.

Effective Date:

Any updates to our Terms and Conditions will be effective immediately upon posting on this page.

Importance of Review:

It is important for customers to review our Terms and Conditions regularly to stay informed about any changes that may affect their use of our services.

 

 

Trade Associations

Government Agencies

Legal Databases

Legal Firms

 

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Tailor Crafted L.L.P. Tailor Crafted L.L.P. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Tailor Crafted L.L.P. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

 

Limitation Of Liability

In no event shall Tailor Crafted L.L.P., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Tailor Crafted L.L.P., its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

 Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, specifically the laws of the State of California, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

 

This concludes the complete Terms and Conditions for     Left Point®, a brand of Tailor Crafted L.L.P.